Here at Telford Repro, we pride ourselves on our excellent customer service skills. Our close-knit, friendly team is always on hand and happy to help with any queries you may have. You are assured of a personal and professional service from start to finish.
Our team deals with a lot of our orders via e-mail or telephone, so you may not get to see who you’re talking to at the time. This blog should give you an insight into the world of our wonderful staff members…
Alex | Managing Director
Joined TR: 2010
Alex rules the roost at Telford Repro, after inheriting the business from his Father. He officially started working on the production side of TR at the tender age of 21, but was often brought to the office by his father, former MD Peter Llewellyn, during the school holidays. His office time is spent meeting with suppliers and clients, working to bring in new business, and coming up with new ideas and products to offer to our clients. When he’s not working hard at the office, he’s out seeing the world or watching movies on the big screen.
Likes: Japanese culture, country music, whisky, curry, travelling, dogs, UFC
Dislikes: Rap music, going to the doctor, chunky chips, spiders
Ben | Bureau Assistant
Joined TR: 2015
Ben came to TR as part of an Apprenticeship scheme, where he learned all aspects of digital print, and then went on to train under Lauren as cover for the foiling side of the business. Ben is known as the office clown, but when it comes to taking care of some of our largest customers, he’s all business. As a Chelsea fan, he loves football and plays it in his spare time (when he’s not whinging about his dodgy knee!). Aside from playing football, he also likes to play video games with friends.
Likes: Football, Fortnite, chicken nuggets, bulldogs
Dislikes: Olives, cricket, BMW drivers, Android
Claire | Head of Finishing
Joined TR: 2000
As the longest serving member of the TR team, Claire has seen it all, and knows anything and everything about the business. She is skilled in all aspects of finishing including wide format (such as foamex boards and roller banners). Claire’s attention to detail means that all jobs are finished to a high standard. She loves nothing better than relaxing with a glass of prosecco after pottering around in the garden.
Likes: Gardening, sausage dogs, shopping, prosecco, motivational quotes
Dislikes: Birds, frogs, going to the dentist
Dan | Graphic Designer
Joined TR: 2014
Dan originally started working for TR as part of work experience, but has since become a permanent and integral part of the team. He graduated from university with a qualification in Graphic Design, and it shows. With frequent appointments at the office, Dan is experienced in dealing with clients on a one-to-one basis. Dan also looks after most orders that come in for TR’s sister company, Elegant Wedding Stationery. In his spare time, he likes to visit friends and go on long walks with Stella (full name Stella Estrella Barcelona), his Staffy, who is just as sassy as he is!
Likes: Ex-Pop Icons, staffies, black and gold decor
Dislikes: Wolf fleeces, mom jeans, Comic Sans (font)
Lauren | Foiling Technician
Joined TR: 2015
The foiling side of the business needs a keen eye and attention to detail, which Lauren can provide in spades! She takes extreme care in making sure that everything is produced to the highest standard possible, so that clients keep coming back for more. It’s not all about the production though, and Lauren makes sure that her clients are looked after from the initial enquiry to the receipt of their finished product. She deals directly with suppliers to ensure that we use only the finest stocks. At the weekends, she likes to watch live music and even hosts a local music festival once a year!
Likes: Flamingoes, cats, Star Wars, festivals, dinosaurs
Dislikes: Mangoes, when people say “ASAP”, physical contact, Jar Jar Binks
Megan | Head of Production
Joined TR: 2011
Megan joined the team not long after Alex, and is proficient in both print and finishing, and has had some training in estimating. As head of production, she delegates jobs and looks after the other members of the print team. She also assists with deliveries when needed, so often deals with customers directly in and out of the office. Megan also takes care of some of TR’s longest serving customers. When she’s not hard at work in the office, she likes to relax and watch Anime.
Likes: Video games, anime, unicorns, Japanese and Korean culture
Dislikes: Garlic, onions, football, kiwi
Mick | Driver
Joined TR: 2014
As TR’s local delivery driver, Mick deals with most customers first hand. He has been driving for most of his working life, so knows the local area very well. He also assists in the finishing department when he’s not dropping orders off to customers. As a fellow Chelsea fan, he gets along very well with Ben, and in his spare time likes to relax with a Guinness or two.
Likes: Coin collecting, football, heavy rock music, Guinness
Dislikes: Rap music, noisy kids, bad drivers
Rhi | Bureau Assistant
Joined TR: 2014
Rhi, like Ben, came to TR as part of an Apprenticeship, and went on to win an Apprentice of the Year award in 2015. She is a jack of all trades as she is skilled in digital print, finishing, graphic design, and has been trained in estimating. Rhi also looks after the social media and marketing side of the business; advertising products and attracting new business. She also helps take care of some of the Elegant Wedding Stationery orders alongside Dan. Her desk space is (usually) immaculate and her stationery is all matching in pink. Outside of working at the office in the week, at the weekend she sings in pubs and bars around Shropshire.
Likes: Music, art and design, chocolate, red pandas, snakes, dogs, green tea
Dislikes: Formula 1, tomatoes, mushrooms, spiders, low res artwork
Tom | Print Estimator
Joined TR: 2017
As the print estimator, Tom works closely with both the design and print teams. He’s always busy working out prices for customers old and new. To deal with so many customers at once, you need good time management skills, which Tom has! His ability to work under tight deadlines helps us achieve the quick turn around times we’re so proud of. In his spare time, he likes to play video games and listen to music.
Likes: Chinese food, video games, music, philosophy
Dislikes: Ignorance, drama, reality TV, jazz